Georgian wine has an 8,000-year-old tradition, yet it is only in recent years that high-quality bottled Georgian wine has gained popularity. The company's goal was to change the perceptions of both producers and consumers and to raise awareness of Georgian wine among both groups.
After the pandemic, ensuring the proper functioning of the call center became a significant challenge for GPI Holding. To address this issue, fundamental changes were necessary to improve work processes, reduce staff turnover, and, most importantly, increase customer satisfaction.
Terabank's strategic segment is small and medium-sized businesses, and supporting this segment is one of the leading directions of the bank's corporate social responsibility.